Calls to this number cost 7p per minute plus your phone company’s access charge. Diverse-Energy simply provide a call forwarding service and are no way affiliated with M&S Energy. If you need to contact M&S Energy you can call the M&S Energy Contact Number on 0843 509 2513.
About M&S Energy
Founded in 1884 from a single market stall, Marks and Spencer is now an international retailer with over 914 stores in the UK. Known for selling high quality products to 32 million customers, M&S specialise in clothing, home ware and also have a food hall in store. The multimillion pound company is now selling energy to its customers via a partnership with Scottish and Southern Energy or SSE.
SSE has nearly 10 million customers in the UK and their deal with Marks and Spencer is certainly going to increase that number. M&S pride themselves on providing excellent customer service so you can hopefully expect the same service from the energy side.
Contact M&S Energy – 0345 071 9603
You can get in touch with Marks and Spencer Energy in various ways; phone, online or you can write. The easiest and fastest way is by calling the M&S Energy telephone number, the customer service team are available to answer your queries 8am – 8pm Monday to Friday and 8am – 2pm on Saturdays. They also offer a call back service via their website.
0345 071 9603
Switch to M&S Energy
0345 078 3208
Report Gas Leak
0800 111 999
Accounts / Billing
0843 509 2513
M&S Energy Address
If you prefer to write you can send any correspondence to the below postal address:
M&S Energy PO Box 7506 Perth PH1 3QR
M&S Energy Tariffs – 0345 078 3208
You may not be surprised to learn that M&S energy don’t offer the cheapest tariffs on the market, in fact their tariffs are more expensive than those offered from SSE who supply the energy for Marks and Spencer. They do however offer a £40 gift card for switching and a £40 gift card for referring a friend.
Marks and Spencer Energy have two types of tariff, fixed and variable.
M&S Energy Fix & More 2 Year
Fixed prices for 2 years
£40 gift card for switching
100% of electricity is matching from renewable sources
No exit fees
M&S Energy 12 Month Fixed
Fixed prices for 12 months
£40 gift card for referring a friend or switching
100% of electricity is matching from renewable sources
M&S Energy Standard
M&S energy are freezing rates throughout winter until March 2017
£40 gift card
No exit fees
Reasons to Call the M&S Energy Contact Number – 0345 071 9603
Reasons people call M&S Energy are generally to do with the below:
How to read your meter
How to submit meter readings
How do I switch to Marks and Spencer Energy?
What information do I need to switch?
What tariffs do M&S Energy offer?
Which is the cheapest tariff?
How much does gas and electric cost from M&S Energy?
What is a dual fuel?
Marks & Spencer Energy Reviews
Marks and Spencer Gas and Electric reviews can be found on comparison websites such as Money Supermarket and Which.com. Rated out of 8.902 customers in the annual Which.com annual survey M&S Energy scored an impressive 8 out of 22 and scored around 69% on customer service.
Marks and Spencer Energy Call Centre Hours
If you’re a brave, patient soul you can take a chance and try to get through to the Marks and Spencer Energy contact number or the Marks and Spencer Energy technical support number Monday to Friday 8am to 8pm or Saturdays from 8am to 2pm. A better idea is to use the number we provide you here at diverse-energy.com that will have you talking to a customer service adviser in no time flat.
Making an M&S Complaint
Logging Marks and Spencer Energy is relatively simple. You’ll get directly through to an M&S customer service representative and have your grievance heard by someone who can help.
Contact Marks and Spencer Energy via Alternative Methods
You can get in touch with Marks and Spencer Energy using one of the contact forms on their website or you can write to the below address:
PO Box 7506
Please be aware that if you write or submit a query online response times may take longer, the quickest way to contact a Marks and Spencer Energy complaints rep is to call them on the above number.
What’s the Catch?
Diverse-energy.com provide the contact numbers you need with no strings attached. We are a call forwarding service which provides a contact number which will connect you directly through to the company you are trying to contact.
Who are Diverse Energy?
Diverse-energy.com are focused on raising awareness of alternative energy types, sources and suppliers and how you can make alternative forms of energy work in your home or business. As part of our mission we also provide telephone numbers for contacting an array of energy companies, including a Marks and Spencer Energy contact number. We have no relationship of any kind with any of the companies we provide information and contact numbers for.
Calls to this number will cost you 7p per minute plus your phone providers access charge. Diverse-energy provide a Flow Energy Contact Number which will connect you directly through to Flow Energy. We are not affiliated with Flow Energy.
Flow Energy Contact Number – 0800 092 0202
If you need to speak with Flow Energy regarding your energy account you can call the Flow Energy contact number on 0843 509 2512, the flow energy customer service opening hours are from 8am to 8pm Monday to Friday. You can use this number to discuss your account, billing, payments, Flow Energy Tariffs, how to switch and much more.
Flow Energy are based in Suffolk with their head office being based in Ipswich:
Felaw Maltings 48 Felaw St Ipswich Suffolk IP2 8PN
Who are Flow Energy?
Flowgroup plc is an energy services company which specialise in providing home energy solutions. The company was founded in 1998 as an energy innovation enterprise but didn’t start to make noise in the UK energy sector until it began to offer its own domestic energy supply service in 2013. Flow Energy which is part of Flowgroup PLC was started in 2006, since then the company has enjoyed robust growth and now supplies energy to more than 100,000 customers nationwide.
Recently Flow announced their intention to partner with Shell Energy Europe who will provide the company wholesale energy and enable Flow to broaden its customer base. They pride themselves on being a ‘new kind of energy company’ which combines home energy solutions with innovative heating solutions.
Flow Energy have research, development and training facilities in sunny Cheshire with their operations facilities based in Ipswich. They are always looking for ways to develop new energy technologies and claim to be ‘powered by ideas’. They aim to attract customers that want to install their micro-combined heat and power boiler in their homes.
Flow Energy Reviews
Flow Energy are a classed a small energy provider and are one of Which.com recommended energy providers for 2016. Rated by 8,902 which.com members, the company came an impressive 7 out of 22 providers. They also scored better than average on TrustPilot with Flow Energy customer service reviews achieving a whopping 8 out of 10! If you would like to read some of the reviews before making a decision to switch to Flow Energy you can do here.
Flow Home Energy Tariffs
Flow Variable Tariff
Variable prices, no fixed period
Lowest energy prices on the market
No exit fees
Award winning customer service
Connect 13 Fixed Tariff
Guaranteed fixed prices until January 2018
Which.com recommended tariff
Highly rated customer service
How to Contact Flow Energy
The easiest and quickest way to contact Flow Energy is to call 0843 509 2512 which will get you directly through to the team, lines are open Monday to Friday 8am to 8pm. Other helpful Flow Energy telephone numbers include:
Flow Energy Technical Support – 0800 092 0202
National Gas Helpline – 0800 111 999
To make a switch to Flow Energy – 0800 092 0202 or 0843 509 2512
Alternatively you can also contact the Flow Energy social media team through Facebook or Twitter, Twitter is manned 8am – 8pm Monday to Friday so fire those tweets over.
Reasons call our Flow Energy Telephone Number
Flow get thousands of calls from customers and potential customers every day. Many are people calling to enquire about the company and its products while the rest tend to call to speak about the below queries:
Can I manage my account online?
How do I submit a meter reading?
Can I submit a meter reading online?
Can I change my Direct Debit details?
How long does it take to switch?
What is the Flow boiler?
What Are the Flow Customer Service Hours of Operation?
Flow’s customer service department is open Monday – Friday 8am – 8pm, the company advise that their busiest hours are Mondays and Wednesdays. The best times to call Flow Energy are Tuesdays, Thursdays and Fridays between 10- 12pm and 2 -4pm. You can call the Flow Energy Contact Number on 0843 509 2512.
Is Diverse-Energy an Affiliate of Flow Energy?
No we are an independent company who provide a call forwarding service. We provide this number 0843 509 2512 simply as a way for you to get through to Flow faster and get the answers you need. We also provide contact numbers for other energy companies as well as information related to alternative energy and how to power your home or business using alternative forms of energy. But we are not affiliated in any way with the companies we provide contact numbers for.
Can I Use This Number to Get Help Registering With the Flow Portal?
Yes. When you call 0843 509 2512 you’ll be put straight through to a Flow Energy customer service adviser. If the person you’re talking to is unable to answer your questions they’ll connect you straight away to someone at Flow Energy technical support who can without any waiting.
Can I Use This Number to Make a Complaint?
Absolutely. If you call our Flow Energy phone number you’ll be put through without delay and be able to get your complaint heard by someone who can do something about it. You can also submit a complaint by email h[email protected]
We also provide contact numbers for a range of other energy companies so feel free to browse the site and write those down as well. You never know when you may need them.
Calls to this number are 7p per minutes plus your phone company’s access charge. Diverse-Energy.com provide a call forwarding service in which we supply you with a First Utility Contact Number that will get you directly through to First Utility. We are not affiliated with First Utility.
First Utility Contact Number – 01926 320 700
First Utility is the largest of the ‘second tier’ energy suppliers in the UK. The company supplies gas and electricity to 2% of the households and businesses in the UK and last year alone added close to 300,000 new customers. What separates First Utility from the Big Six (besides market share) is the fact that they don’t generate any of the electricity they supply. Instead they source most of it from Shell which in turn purchases it from the global market.
Around 70% of the UK is on a standard tariff with their energy supplier, this is the automatic default tariff if you don’t choose to switch to a fixed one. The standard tariffs are often overpriced and this usually goes unnoticed to most people who are currently on them. These extortionate energy rates accumulate to a whopping 3.4 billion pounds a year in the UK and First Utility believe more needs to be done to inform customers about cheaper alternatives.
First Utility are passionate about saving customers money and claim to be able to save you £235 per year on your energy bills. If you would like to discuss any of the First Utility energy tariffs the contact number for First Utility you can call 0843 509 2515 which will get your directly through to the First Utility Customer Service team.
First Utility Energy Tariffs
First Fixed December 2017 Online
Cheapest online plan
Fixed prices until January 2018
£928* average annual bill
Simple Lighting December 2018
Medium fixed tariff
Fixed prices for 24 months
£100 voucher for simple lighting
Price protection until January 2019
Longer term security
£1005* average annual bill
First Fixed January 2020
Longest fixed tariff
Fixed prices for 3 years
Long term security
£1200 average annual bill
Fully flexible variable tariff
No ties or exit fees
£1047* average annual bill
About First Utility
First Utility can trace its origins to 2008 when it was spun off from First Telecom. Being a new player on the scene they weren’t faced with the costs associated with migrating hundreds of thousands of customers from legacy technology like many of the Big Six eventually would. As such they hit the ground running and by September 2015 they were already expanding into Germany.
The executive team is currently made up by 9 individuals, CEO Ian McCaig joined First Utility back in 2011 with a passion for providing significantly cheaper energy bills for households across the UK. The overall business ethos of First Utility is to have customers spending more on what they need rather than what they want. With this in mind Managing Director Ed Kamm’s business aim is to empower and encourage customers using the latest energy saving technologies ultimately saving them as much money as possible.
Reasons to Contact First Utility
If you are looking for the First Utility phone number you can call them on 0843 509 2515. Most common general enquiries relate to the below queries:
How do I submit a meter reading?
How do I take a meter reading?
What to do if I’m moving home?
There’s a problem with your bill
Paying my bill
Which is the best First Utility tariff?
First Utility Telephone Numbers
The first thing you’ll notice about the First Utility website is that it can be hard trying to find the right number. See below table of numbers to get in touch with the right department:
01926 320 712
Accounts / Billing
0843 509 2515
Alternative Ways to Get in Touch
If you prefer to contact via social media you can do, the First Utility Twitter team are available to answer your questions Monday – Friday 8am – 6pm.
You can also email them on [email protected] or write to them with pen and paper and post it to, please be aware response times will be significantly longer if you choose this method of contact.
PO Box 4360
Frequently Asked Questions
What are the First Utility Customer Service Opening Hours?
Call centre phone lines are open from Monday – Friday 8am – 8pm and Saturday 9am – 4pm.
Can I Use This Number to Log a First Utility Complaint?
Yes you can. Just use 0843 509 2515 and choose the option to speak with an adviser, you can also submit a complaint via their ‘ask first’ contact page here.
Will Your 0843 Number Get me Through to Technical Support?
Yes. When you contact First Utility using 0843 509 2515 you’ll be put through to a one of their customer service representatives who will try and answer your question for you. If you still need to speak to someone at First Utility technical support they’ll put you through.
Are Diverse-Energy part of First Utility?
No. Diverse-Energy provide a call forwarding service whereby we provide a number that will connect you directly through to the customer team. We also provide expert information and advice about alternative forms of energy and how to put it to use in your home or business. We have zero affiliation with First Utility.
Calls to this number are 7p per minute plus your phone providers access charge. Diverse-Energy are an energy directory service that provide a call forwarding service, we are in no way associated with Utilita. If you need to get in touch with the Utilita customer service team you can call the Utilita contact number on 0843 509 2511.
Who are Utilita?
Utilita is one of the more popular suppliers of prepayment energy in the UK and has been for more than 10 years. Utilita see their mission as tackling the problem of fuel poverty through the installation of ‘pay as you go’ smart meters. The company was established in 2003 and has worked hard to make a difference in the lives of low-income people by providing the aforementioned smart meters free of charge.
Due to the popularity of their free smart meter program more and more people are switching to Utilita, if you need to contact Utilita to discuss your gas and electric requirements you can do so by calling the Utilita Contact Number on 0843 509 2511.
Utilita Gas and Electric Tariffs
Utilita allow you to opt in to a pay-as-you-go plan for the same price as a regular monthly energy tariff. Their services are extremely popular with households nationwide who find it more financially convenient to top up on an as-needed basis. Utilira Energy UK have two main pre-payment tariffs, Smart Energy and Standard.
If you would like to find out more information about Utilita before deciding to switch you can view Utilita company reviews on Money Supermarket. They scored an average of 6/10 for customer service, with mixed reviews ranging from excellent to poor.
Utilita Contact Number and Call Centre Opening Hours – 03303 337 442
When it comes to opinions about Utilita there doesn’t seem to be much of a middle road like there is with most other companies. People either love them or hate them. Because of the existence of such extreme opinions there are many people trying to get through to the Utilita complaints line and Utilita support number during peaks times.
If you need to contact Utilita you can do so by calling 0843 509 2511, call centre opening hours are from Monday – Friday 8am to 8pm and 9am to 5pm Saturday & Sunday.
Alternative methods of contacting Utilita Energy UK include via social media on Facebook and Twitter or if you prefer to write you can send any correspondence to the below address:
Other useful Utilita Telephone Numbers
0330 3337 442
0345 2068 999
Switch to Utilita
0345 206 8777
Accounts & Billing
0843 509 2511
0345 206 8777
0345 206 8333
Reasons to call the Utilita Phone Number – 03303 337 442
Accounts, billing and payments
Infomation regarding Pay As You Go Tariffs
Utilita Smart Meters
Queries relating to top up’s online, by SMS and phone
When Can I Contact Utilita?
Utilita customer services is open Monday to Friday 8am to 8pm and Saturday from 8am to 5pm. When you contact Utilita using 0843 509 2511 you’ll get straight through to a customer service adviser, bypassing the long queues on the company’s standard contact number.
Can I Use 0843 509 2511 for All Types of Customer Service Questions?
You can. Use our number to get in touch with Utilita to ask about anything related to their company and its operations including:
Electric and gas prepayments
Other Utilita products and services
The installation of smart meters
Account and billing issues and errors
To their credit Utilita has maintained call centre operations here in the UK so when you get through to the customer service team they will be able to deal with your call efficiently.
Can I Use This Number to Log Utilita Complaints?
Of course. Should you wish to log a complaint with Utilita you can easily do so using the 0843 number we provide you here. Your call will be connected directly through the Utilita where you will be able to choose the correct department from their phone menu.
Can I Use this Number for Questions About the Smart Meter?
Yes. Use the number we provide you here to ask your smart meter questions. If need be the person who takes your call will put you through to Utilita technical support.
Is Diverse Energy a Division of Utilita?
No. Diverse-energy.com exists to provide UK consumers useful information regarding alternative forms of energy and how to make use of them in their home and business. As part of our services we also offer this Utilita contact number that allows you to get through to Utilita faster than you otherwise would. Our company is not affiliated in any way with Utilita or any other energy company.
The next time you need to contact Utilita get directly through to a customer service agent you can call 0843 509 2511. If you need to contact other energy companies be sure to browse diverse-energy.com and pick up as many contact numbers as you need.
Calls to this number will cost 7p per minute plus your phone company’s access charge. Diverse-Energy.com provide a call forwarding service which simply provides a Utility Warehouse Contact Number that will get you through to the Utility Warehouse customer service team. We are in no way associated with any of the companies listed on this webpage, all information can be found freely in the public domain.
About Utility Warehouse
With their head quarters situated in London NW9 5AB, Utility Warehouse are a quintessentially 21st century company. The kind that seems to come out of nowhere and before too long is a major player in people’s lives. The company behind Utility Warehouse is called Telecom Plus.
It began life in 1996 as a maker of an inexpensive gadget that would reroute calls to cheaper networks and is now one of the UK’s largest multi-utility suppliers with some £730 million in annual revenue, (including money it earns through Utility Warehouse).
Classified as a utility company they have a diverse portfolio supplying a multitude of services which range from Phone & Broadband, Mobile and Energy.
So how do Utility Warehouse differ from other energy providers? Well for starters you can also get your phone, broadband and mobile services through them which means you will be supplied one bill for everything! They are the only company to do this in the UK and it can help keep costs low and not to mention make life easier.
Standing our from other service providers Utility Warehouse have a discount club which enables customers to receive special club benefits. They have partnered up with some of the UK’s biggest companies such as Sainsbury’s, M&S, Debenhams and Argos (just to name a few) to offer an exclusive cashback service.
When it comes to Utility Warehouse Energy they guarantee to beat the average prices set by the ‘big six’ UK energy suppliers claiming guaranteed savings which mean you will never have to switch again. In 2015 they were also voted the best gas and electricity provider for value and service by Moneywise Home Finance Awards. Utility Warehouse customer service scored an impressive 7.8 / 10 on TrustPilot reviews.
Utility Warehouse Contact Number – 0333 777 0 777
Utility Warehouse have more than half a million customers and because of the innovative nature of their business structure some 40,000 independent distributors as well. On any given day they deal with thousands of questions and complaints as well as a barrage of calls from distributors and would be distributors who have important questions that need answering.
If you need to contact Utility warehouse to discuss your energy requirements you can call the Utility Warehouse phone number on 0843 509 2510, a customer service representative will be available to speak to you Monday – Friday 9am to 17:30pm and Saturday 9am to 16:30pm.
If you prefer not to call you can reach them via their Utility Warehouse email address which can be found on their existing members contact page. You can also write to them on the below address, however please be aware response times may take a little longer than if you were to call.
Member Services Utility Warehouse Network HQ 508 Edgware Road The Hyde London, NW9 5AB
Other Useful Utility Warehouse Telephone Numbers
For general enquiries you can call 0333 777 0 777 or 0843 509 2510
If you are moving home its 0333 777 0 888 or 0843 509 2510
If you have a Utility Warehouse technical support query you can call 0333 777 0 555 or 0843 509 2510, Monday to Friday 8-8pm.
To submit meter readings you can call 0333 777 0 999 or 0834 509 2510.
New customers can call 0333 777 3 212 or 0843 509 2510.
Reason’s People Contact Utility Warehouse
People call the Utility Warehouse Telephone Number for various reasons, some of which are listed below:
To discuss their account or bill
To gather more information on gas and electric tariffs
To discuss Feed-in tariffs
Find out more information on Utility Warehouse Cashback services
To find out about their exclusive members club
When is the Best Time to Call the Utility Warehouse Contact Number?
Utility Warehouse customer services are open Monday to Friday 9am to 5.30pm and Saturdays from 9am to 4.30pm. You can call the Utility Warehouse freephone number on 0333 777 0 777 which is free to call from mobiles and landlines or you can call 0843 509 2510.
Can I Log a Utility Warehouse Complaint Using Your 0843 Number?
Yes you can call 0843 509 2510 to make a complaint.
Can I Use This Number to Switch to Utility Warehouse?
Of course. Like any company Utility Warehouse will go out of their way to accommodate potential new customers so calling them using 0843 509 2510 is encouraged. Even if you wish to opt out of Utility Warehouse services you’ll still get straight through using the number we provide you here on diverse-energy.com.
Are There Other Ways to Connect With Utility Warehouse?
With more than ½ million customers there will always be those who aren’t fans of the telephone. For them there are a number of contact forms on the company’s website that can be used to ask questions or lodge Utility Warehouse complaints; or you can email them. If handwritten letters are your thing you can send them via post to:
508 Edgware Road
London, NW9 5AB
Is diverse-energy.com Owned by Utility Warehouse?
Diverse-Energy.com provide a call connection service and are an entirely independent company that was established to:
Raise awareness of alternative energy.
Provide expert information on alternative energy sources.
Provide information on the viability of alternative energy for your home or business.
An additional part of our mission is to provide consumers with better, faster, more affordable and more reliable ways to get in touch with these companies. That includes the Utility Warehouse contact number we provide here. We have no affiliation with Utility Warehouse or any other company we provide information on. All information on this webpage can be found freely in the public domain.
Calls cost 7p per minute plus your phone provider’s access charge. This is a call forwarding service provided by Diverse-Energy.com, we provide an Ebico contact number which will connect you directly to Ebico. We are in no way afiiliated with Ebico and all information provided on this website can be found freely in the public domain.
Ebico Contact Number – 0843 903 3124
Those searching for the Ebico telephone number can find it right here- as our expert team diligently unravel all of the important phone numbers for all enquiries. Despite not being part of the well-known “Big Six” they still have thousands of customers and plenty of phone calls each and every day.
Their call centre is made up of various departments to handle different enquiries, you can call their helpline to join, switch energy, complain or for other queries.
Ebico is the only UK non-profit energy provider, who focuses on households with a low income. Although they are not one of the biggest companies, their approach is rather unique as they ensure affordable energy for those affected by poverty. Since 1998, this provider has poured all energy into offering low cost energy tariffs, as well as joining multiple projects and charities.
They were formerly associated with SSE, one of the biggest energy companies in Britain. This doesn’t affect their prices or how they’re run apart from the fact that it enables them to enjoy extensive knowledge and experience in the market.
Telephone calls should be made to their company between the hours of 8:30am and 8:00pm, being open between 9:00am and 5:00 pm on a Saturday. They are closed on Sundays and hours can be affected by bank holidays.
Ebico’s chosen energy provider is SSE who are also known as Scottish Southern Energy. Under the rules and regulations of Ofgem energy must be supplied and regulated by a licensed supplier in the UK. The partnership with SSE doesn’t influence the way Ebico operate and treat their customers.
With more than 60,000 customers in the UK and a non-profit approach to business it allows them to keep energy prices low. Ebico aim to support local hands on projects within fuel poor neighbourhoods and they do this through their registered charity Ebico Trust.
More About Ebico Energy
This company specialise in eradicating the well-documented fuel poverty, something that poorer families have to endure. During the winter it can be hard for many families to afford the energy costs and this also include the elderly who have dangerously suffered in colder months.
Ebico have made it their mission to address some of these problems and aim their service at low-income households with their low prices and multiple projects. Their registered charity is known as Ebico Trust and helps a number of neighbourhoods.
Ebico Fuel Mix 2018
The fuel mix of an energy company reveals what type of energy they use and where they source it. Often, customers look for the percentage of renewable energy as it’s nice to see a company consciously look towards bettering the earth.
The predominant energy comes from renewable sources meaning that they utilise solar and wind generated power.
Helpful Ebico Phone Numbers
The Ebico Customer Services team are based in Oxfordshire and consist of multiple departments. With over 60,000 customers it’s only right that they ensure their experts are ready to answer everybody’s call. Judging on different online reviews and customer feedback it seems as though the telephone personnel are very friendly and always willing to help.
The best way to contact Ebico is to dig out the specific phone number that you require and subsequently bypass all of the waiting around.
If you prefer to send a letter you can also write to them by sending any correspondence to the below address:
PO Box 354
Ebico have a great reputation when it comes to customer service, they were rated 4/5 for customer service when surveyed by Which.com back in 2015. Rated by 8,902 customers they came fourth out of 22 companies.
Reasons people contact Ebico
There are numerous reasons to call and it often saves time and effort. If you have queries then a quick call can save a lot of hassle. Some of the popular reasons for calling are included below, although you are not limited to these reasons.
To join their energy company
To cancel your current membership with Ebico
To make a complaint
Call out an engineer
Enquire about tariffs and other plans
For technical support regarding smart meters
Information on meters
For help reading a bill
For information about the project and charity involvement
For the fuel mix
Source of renewable energy
Although we have listed many of the common reasons for calls, you’re not limited to the above causes for a phone call. Any general enquiries can be taken up with the customer services and there are many other departments that specialise in helping all those that call.
Join Ebico – 0800 028 6699
If you’re one of many looking into this energy provider and ways to join then switch energy by simply calling the specific phone number. It’s also possible to merely call the main telephone number and ask for more details on their tariffs, model and what else they have to offer. The team available at their join telephone number are available to concisely answer your questions and make the entire process a smooth one.
Ebico Pre-Payment- 0345 073 7969
A popular choice for those looking to keep a close eye on energy usage can select the pre-payment meter. Although many like the thought of the modern technology readily available with the likes of the smart meter- another great way to monitor the amount of energy used is to pre-pay.
A pre-payment meter is one that requires a stick, card or key that’s topped up at a local store. You then insert this key to access the amount you topped up, when it runs out, you are left with emergency credit that will keep you going. Meanwhile, you can top up your energy again, you can’t spend much more than what you pre-pay for, ensuring that you always know how much you’re spending.
You can call their specific phone number on this subject and they will help you signup to this tariff or at least understand it in more depth. They will also ask you some questions to see if this plan suits your lifestyle and typical energy use.
Change Tariff –0800 028 6699
This number will put your through to well-versed staff ready to enlighten you on the latest tariffs and deals. If you wish to downgrade, upgrade or simply change your tariff then you can ask everything that you need to know by calling today.
Equigas and Equipower Energy Tariffs
Ebico’s EquiGas and EquiPower tariffs are designed for low energy use households, you only pay for what you use. Ideal for if your property is vacant for most of the time, if you have a small home or if your property is well insulated, these tariffs have zero standing charges like the majority of the big six energy suppliers in the UK. The prices are the same for all payment methods and there are no exits fees. A pretty fair way of doing business if you ask us.
Complaints are not unheard of and are part of each and every business- that’s why it’s imperative that this energy business has a way to answer any issues. Their complaints team are available to answer questions, rectify problems and log official complaints. We have listed more information on how you can make a complaint further down.
Technical support for energy is often needed- whether that’s help reading your bill, working your meter, enquiring about smart meters or anything else. Any problems can be answered over the phone, if there’s a gas emergency then call the gas emergency helpline on- 0800 111 999.
Report an Emergency
If you have a fault or repair required then you can call the repair department at Ebico. Speak to their personnel and have an engineer come out but if you’re looking to report an emergency then you may need to call the National Grid. The emergency telephone number is 0800 111999 and should be called when there’s a gas leak or any concerns.
To save yourself a phone call it could be worth sifting through some of the frequently asked questions and the answers to them below.
What Contact Number Should I Call?
That’s dependent on the purpose of the call- if you have a pressing matter then you should contact them via telephone. If you need to make a complaint then call their specific complaints number, if you wish to join then call the number to switch energy. If you’re unsure after reading through the different departments then simply call the main customer service number.
Is SSE Part of Ebico?
No, SSE were a former partner but after their aims no longer aligned, Ebico moved on and are now partnered with Robin Hood Energy, a not for profit company.
Are you associated with This Company?
Diverse Energy simply dig out all the useful information that you require and help you find all the important telephone numbers. Our job is to simply find the best phone number for you to contact, we are in no way associated with this energy company or any others for that matter.
What is Ebico Trust?
Ebico Trust, is the registered charity of the company. Any money made by Ebico is given towards the trust who then endeavour to enable those victim of the fuel poverty. Low-income households receive help affording gas and electricity tariffs.
Where Can I Get More Information on Smart Meters?
You can find out information about SMART prepay and SMART credit meters by clicking here. You can find out what they are there or simply call the main number and ask for help and advice in regards to smart meters.
Smart meters communicate with your company and in-home energy making it easy to monitor your usage and remotely alter that. The choice of prepay meters and credit depends on what works best for you.
How to Make a Complaint?
Making one is simple- call their complaints phone number and log an official complaint. You should write down all the details of the call in case you need to follow it up or reference the conversation.
If you want to escalate a complaint then it’s best to put it in writing so that you have record of it, you can do this by sending them an e-mail or writing a letter.
Calls cost 7p per minute plus your phone provider’s access charge. This is a call forwarding service which will connect you directly to the Ecotricity Contact Number 0843 509 2508. Diverse-Energy are in no way affiliated with Ecotricity, we provide a call forwarding service. All information on this page and website can be found freely in the public domain.
Ecotricity are a UK energy firm that claims to be the first truly green provider for homes – and since their founding they have continued to help customers power their lives with renewable sources. You can call Ecotricity directly on 0843 509 2508– their main switchboard number – or it may be more efficient to speak to a member of the team through a dedicated number if you need to get in touch with someone sooner rather than later.
We’ve rounded up all the most important and useful numbers in the Ecotricity network to ensure that you can get through to any of the departments in their network without having to worry about queues or getting passed from pillar to post. Feedback on customer service from the brand is generally very positive, meaning that if you can’t find reliable answers to your questions online, you can rest assured that a professional will be able to help you in more detail when you call in.
The supplier is open to receive calls from Monday to Friday between 8am and 8pm and between 9am and 5pm on Saturday. This means you’ll be able to speak to a member of staff throughout the week with ease – though do be aware that you won’t be able to reach and advisor on Sundays or Bank Holidays.
Business customers can speak to the relevant team between 8:30am and 5pm from Monday to Thursday and between 8:30am and 4pm on Friday, with all queries fielded via email through [email protected] outside of these times.
Ecotricity Contact Number – 01453 761482
Claiming to be the world’s first green energy electricity company the Ecotricity story is a pretty remarkable on. Started by one man (Dale Vince) with a windmill the company grew rapidly after its founding in the mid-90s.
By 2007 the company was the Ashden Awards winner for sustainable energy. Today the company continues to expand its wind generating capacity and is actively pursuing solar and wave power as well.
Whether you are in need of power supply to your home or business premises, Ecotricity has a range of options available to you from flexible tariffs to customer service operators ready and willing to help you settle into the brand in your own time.
Switching is easy – call the relevant number from our directory and the team will handle the rest for you. Whether you need technical support, help with a bill or otherwise, the brand has arranged its departments in such a way that you can easily find the help you need from area to area. You can also find plenty of information online, too – but it is always a good idea to have a few numbers to hand just in case you need to speak to someone.
Ecotricity Phone Numbers
While you might previously have needed to hang around on the switchboard or to undergo some serious Googling to find the right contact numbers for your energy queries, we’ve made it easier than ever to break things down.
Simply consult our guide and take a look at the various departments and areas open for you to dial – from technical guidance and website help to support on billing and tariffs, you won’t ever find yourself stranded in one particular department.
0345 555 7100
0345 555 7500
Pay As You Go
0345 555 7400
Account & Billing
0843 509 2508
0808 123 0123
0345 230 6102
Reasons to call the Ecotricity Contact Number – 01453 761482
Calling in has never been easier thanks to our comprehensive guide and directory, and if you are still unsure as to whether or not you should make a call based on your needs and queries, we’ve come up with a brief list of options for you below to help make things that little bit simpler. You may wish to call today if:
You’d like to switch your supply over
You’re moving home
You’d like to discuss a bill or to change your billing cycle dates
You’d like to make a complaint
You need help managing your account
You’d like to know more about renewable energy
You’d like to change your tariff
You’d like to submit a meter reading
You’re experiencing technical difficulties
All of the above and much more can be addressed and remedied for you – simply find the right number for your needs and connect to a member of the team who can help you sooner rather than later.
Alternative Ways to Contact Ecotricity
If you prefer to write to them directly you can do by sending any correspondence to the below address, please be aware it make take a while to receive anything back.
Ecotricity Group Limited, Lion House, Rowcroft, Stroud, Gloucester, GL5 3BY.
You can also contact them via one of their social sites, Facebook or Twitter if you need to find out any further information you can do by visiting their website here.
Switching to Ecotricity is a move which may well be based on your desire to become more environmentally-friendly. As well as offering value for money on power tariffs throughout the UK, Ecotricity focuses on offering a fuel mix that’s completely renewable – meaning that unlike the national average that falls below 25% renewable in terms of all-over electricity mix, this brand is one of many rising names that continue to derive their energy from the sun, the sea and the air.
Switching is easy. Call the registrations and supplies team and forward a handful of details to get started – they will do the rest with your existing supplier and set you up on the date you want to get started. You’ll receive final billing and balances from your outgoing provider and Ecotricity will then do the rest.
If, however, you wish to cancel your supply with the provider, this is easy to handle too. Simply call the relevant number as listed in our directory and speak to a member of the team to make sure that you get your account and supply switched off exactly when you need it to be – so that your bills don’t run over for longer than you are expecting.
The team are always willing to discuss any issues that may lead to cancellation, too – so if it is a bad experience that has led you here, you may be able to find a remedy sooner rather than later.
The most popular way to pay will always be through direct debit. This type of instruction allows you to pay your outgoing bills through your bank account without ever having to make the move to pay anything outright – your bills will be collected as and when they are due. You can also pay by card, prepayment meter and otherwise if these options are more convenient to you – and what’s more, you can call Ecotricity customer services to arrange to have your bill dates changed should you wish – there will be a little in the way of pro rata billing and fees involved, but you will be fully advised of what to expect.
How to Make a Complaint
Complaining to Ecotricity is simple, too – it’s always recommended that you try and call the main number for your needs in the first instance as many issues can be addressed and remedied at the first point of contact – but beyond this, you can also contact the team via Twitter, Facebook or online – there are a number of routes open to you should you have any concerns you feel need addressing in an escalating manner.
You can also feel free to write to the team at Ecotricity Group, Lion House, Rowcroft, Stroud, Gloucester, GL5 3BY. Do be aware that contacting the team in this way may mean that it takes further time for your concerns to be addressed than via phone.
Ecotricity Fuel Mix 2018
Ecotricity power is offered on a completely renewable or green basis – with under a quarter of fuel mix nationwide coming from renewable sources, this is one of the longest-standing brands in the UK still striving to make a stand against dependency upon fossil fuels and inefficient means of power. The majority of power from Ecotricity comes from wind farms – but their mix breaks down, generally, as below:
Offshore wind – 78.34%
Onshore wind – 21.59%
Hydro – 00.06%
Tariff options here are nice and simple – do you need electricity, or do you need gas? Gas supplied is, at present, 12% green – with the promise that this will grow in time, along with a dedication to avoiding controversial fracking at all costs. Green electricity and green gas are available from the supplier on a flexible basis.
Green Energy For Your Home – 08000 302 302
To speak to a customer service agent about Green Gas or Green Electricity you can call 08000 302 302.
Pay As You Go – 08000 302 302
Ecotricity Pay As You Go helps individuals manage their gas and electric payments, with Ecotricity’s ethical policies you can guarantee you won’t be charged any extra for choosing this tariff. You can contact the Ecotricity Pay As You Go team on 08000 302 302 or 0843 509 2508.
The Feed-in tariff is a government scheme which started in 2010, it allows customers to generate their own electricity whether this be in the form of solar, wind, hydro or geothermal energy and sell it back to the grid. To find out if you are eligible to apply for the Microtricity feed-in scheme you can call the customer service team on 0345 555 7600.
Ecotricity do ask that the below requirements are met in order to apply:
Your generator system was fitted by an MCS installer
Your system is up to 50kW
Your system was installed after 15 July 2009
If your system is over 50kW you will need to email the following email address [email protected].
For Your Business
Ecotricity have an award winning scheme to help encourage businesses to switch to 100% greener energy. Whether you have a small, medium or large business you can call the Ecotricity contact number on 0345 230 6 102 or 0845 509 2508 to discuss your requirements. Business opening hours are Monday – Thursday 08:30am to 17:00pm and 08:30am to 16:00pm Friday. Outside of these hours you can email [email protected].
Frequently Asked Questions
Ecotricity Support Number Hours of Operation
The Ecotricity contact number is open for longer hours than some of the other second tier power companies. Typically they’ll have people manning the phones from 8:00am – 8:00pm Monday to Friday and 9:00am – 5:00pm Saturday. You can call Ecotricity on 0843 509 2508 instead and bypass the queues.
Can I Use This Number to Switch to Ecotricity?
You certainly can. If you’ve decided to join the many thousands who are switching every year to Ecotricity green power just call 0843 509 2508 and tell the customer service adviser. They’ll put you through to the right team without delay and you’ll be on your way to a more environmentally friendly future.
If you’ve had enough of waiting on the Ecotricity complaints line, listening to canned music and navigating endless automated menu trees use the contact number we provide you here at diverse-energy.com and say goodbye to the “stuck in the phone queue blues”.
Does Ecotricity Support Homes and Businesses?
Yes – there are dedicated numbers you can call should you wish to set up green power for your home or business premises – please see our guide for more details on who to call and contact.
Switching to this provider is a move that means you are focused on lessening your carbon footprint – this is a provider that offers 100% renewable electricity and as much natural gas as possible – meaning that they strive to ensure that only natural, non-fossil fuel is sourced for their homes and businesses supported.
They have been in the game since the 1990s and are regarded as the longest-standing green energy supplier, even though many of the Big Six are now focused on getting greener.
Can I Pay as I Go?
Yes – there are prepayment options available, meaning that you can always keep a firm track on how much you are using at any one time. This is a great way to manage your bills and your usage, and we highly recommend you do so if you struggle with monthly or quarterly invoices elsewhere! Handily, you won’t be charged any more to get going on this type of energy payment – call the relevant team via the number listed above.
If you would like to read any Ecotricity reviews to find out further information or to make a decision before you switch you can read them here on Money Supermarket.
Calls cost 7p per minute plus your phone provider’s access charge. This is a call forwarding service which will connect you directly to the Good Energy Group. Diverse-energy.com is in no way affiliated with Good Energy LTD, all information can be found freely in the public domain. You can call the Good Energy Contact Number today to speak to a dedicated adviser about your energy needs.
About the Good Energy Group PLC
Good Energy can trace its origins to 1999 when it was established under the original name Ofex. The company today has just over 100,000 customers nationwide who subscribe to its alternative energy tariffs aimed at moving UK consumers away from fossil fuels. Based in Wiltshire near the M4 corridor, Good Energy LTD are part of Good Energy Group PLC and they claim to source 100% of energy from renewable sources.
Good Energy only source renewable energy from certified renewable solar, wind, hydro and biofuel providers. They now also source 6% of their Green Gas from bio methane which is produced from organic matter such as manure and sewage.
With the aim of creating a new independent energy generation, Good Energy source electricity from over 1000 independent generators and businesses across the UK. Alongside encouraging independent generators and businesses Good Energy LTD also invest into developing their own solar and wind farms.
The number of Solar panel installations soared in the UK from 2011 to 2016, solar currently accounts for around 15% of all renewable energy sources within the UK. Through continued investment and improved technologies we have seen an increase in performance and efficiency of commercial Solar Panels.
Good Energy commissioned their first Solar Farm in 2014 and now own a total of 9 Solar farms across 8 sites around the UK: Rook Wood, Newton Downs Farm, Crossroads, Carloggas Farm, Woolbridge, Mapperton Farm, Brynwhilach Farm, Creathorne Farm and Lower End Farm.
Good Energy Contact Number – 0800 254 0000
With the company not being part of the big six they have somewhat been kept somewhat under the radar, however with more and more homes and businesses wanting to reduce their carbon footprint and switch to renewable energy they are becoming increasingly more popular among homes and businesses in the UK.
Good Energy LTD receive a large influx of calls from potential customers inquiring about the nature of their business, who are Good Energy Group? Where can I find Good Energy reviews?
If you would like to contact Good Energy customer service you can reach them using our call forwarding number 0843 509 2507. Opening hours are Monday to Friday 08:00am to 20:00pm, and Saturday 08:00am to 13:00pm.
If you prefer to contact Good Energy in writing you can do by sending communication to the following address: Good Energy, Monkton Reach, Monkton Hill, Chippenham, Wiltshire, SN15 1EE, United Kingdom. You can also reach them on Twitter and Facebook.
Good Energy Reviews
If you are looking to make a switch to Good Energy Group and would like to read some of the Good Energy company reviews before making a decision you can do so here on TrustPilot.
Reasons People Contact Good Energy
When it comes to things like alternative energy people want to get on board but they’ve also got a lot of questions. As such the Good Energy contact number handles a lot of questions about what the company does and how they do it, which is understandable.
Of course customers don’t only call GoodEnergy to ask questions, a good number of them need clarification on certain matters, most common can be account or billing queries. Typical Good Energy complaints and queries might include:
How to pay a bill online or over the phone
How to submit an electricity, gas or feed-in tariff meter
Dispute incorrect charges on a bill
Who is my Good Energy network operator?
Applying for a Good Energy priority service
If you need the customer service team you can call the Good Energy phone number 0843 509 2507 or you can call 0800 254 0000.
What are the Good Energy Customer Service Hours?
If you need to contact Good Energy you can reach their customer service department Monday to Friday 08:00 – 20:00 and Saturday 08:00 – 13:00 pm by calling the Good Energy contact number 0843 509 2507.
Are Diverse Energy Run By Good Energy?
Diverse-energy.com has no affiliation with any of the companies we provide contact numbers for. Our sole aim is to make your experience of contacting these companies easier, clearer and more satisfying.
Can I Use This Number To Report an Outage?
Yes. If the power has gone out Good Energy technical support will want to know about it. While they don’t own the lines that carry the power to your home they still need to know if those lines have been compromised in some way. So if you’re in the dark you can contact Good Energy on the following number 0843 509 2507 and let them know.
Can I use this Number To Report An Gas Leak?
If you suspect a gas leak and need to report it as a matter of urgency you will need to call the National Gas Helpline on 0800 111 999.
Can I Use This Number To Dispute a Good Energy Bill?
Of course. Why wait in the seemingly endless queue you’ll find on the standard Good Energy complaints number when you can get through with your billing questions quickly using 0843 509 2507? It’s tough enough opening your bill and finding a mistake. It’s even worse when you have to hold the line indefinitely to talk to someone about it.
Can I Use This Number to Switch From My Current Energy Provider?
Yes. If you’ve decided to join the growing number of UK citizens who want power generated by renewable sources instead of fossil fuels call 0843 509 2507 and talk to someone at Good Energy about switching from your current provider.
Diverse-energy.com is an independently owned and operated website that seeks to put consumers in touch with the companies that have an impact on their lives. We provide:
Contact numbers so you can get through to these companies quickly and affordably
Expert information on various types of alternative energy
Information on how to power your home or business using alternative forms of energy
Calls cost 7p per minute plus your phone provider’s access charge. This is a call forwarding service provided by Diverse-Energy.com, we are in no way associated with Scottish Power. We provide a Scottish Power Contact Number which will connect you directly to the customer service team.
Scottish Power Contact Number – 0800 027 0072
Scottish Power was once a state owned concern (the South of Scotland Electricity Board) that was privatized in 1990 and then acquired by MANWEB a few years later. They then entered the US energy market through the M&A process. The company subsequently rejected a takeover bid from EON in 2005 but then agreed to be taken over by Spanish energy giant Iberdrola a year later who focus on providing sustainable greener energy.
They are now one of the big 6 energy companies in the UK and supply gas and electric to around 5 million households and businesses across the UK. You can contact Scottish Power on the above number and their headquarters are situated at; Cathcart Business Park, Spean St, Glasgow G44 4BE.
They claim to work hard to ensure they bring you competitive tariffs for your gas and electricity along with products and services such as boiler cover and remote heating control that enable you to be in control of YourEnergy. Dedicated to reducing their carbon footprint they continue to invest in renewable energy solutions such as wind farms.
The evolution of the UK’s energy industry over the past few decades is a tale with more twists and turns than a cold war novel. From the establishment of government electricity boards through the process of privatization during and after the Thatcher years to the merger and acquisition mania that has swept the industry since the turn of the century, you need to take a university course to figure it all out.
The History of Scottish Power Customer Service
ScottishPower have been under the regulatory gun for the better part of a decade. First due to allegations that they rig the power distribution network in Scotland in order to cash in on little-known aspects of energy law and second due to widespread complaints about their customer services. Things on that end got so bad the company were once banned from signing up new customers until they figured out how to deal with the customers they already had.
The bottom line is that if you are or have been a customer of this company you know what frustration is. Holding the line for hours on the standard Scottish Power contact number is the norm not the exception and although the company have vowed to address the issue.
Customers log Scottish Power complaints (more accurately Iberdrola complaints) at a rate some 20 times greater than the industry standard. The Energy Ombudsman has cited them repeatedly for poor customer service, ignoring rules handed down by regulatory agencies and overly aggressive marketing tactics. Just a few months ago the company were fined £18M by Ofgem for their poor customer services.
Commitment to Customers
Despite the poor reputation when it comes to customer service Scottish Power are working hard to improve this and now have an online support centre to help directly to resolve any issues you may be faced with. However if you need a quick resolution we would always advise giving them a call on 0843 509 2524.
Scottish Power have now introduced ‘Power Up’ which is an new innovative way to buy energy packages using your Android or iPhone. Customers can use the PowerUp App to buy and track how much energy they are using, the more you buy the cheaper it is. You and input your meter readings to watch exactly how much you are spending and there are no hidden fees or charges. This service can only be ordered directly through Scottish Power, it isn’t available through any comparison sites.
As per the government’s plan to introduce Smart Meters by the end of 2020 so customers can monitor exactly what their energy is used on Scottish Power are now allowing customers to register their interest for a Smart Meter.
Why Do Customers Typically Call This Company?
There are plenty of other reasons people call the Scottish Power Phone Number and here are some of the most common.
Submit meter readings
Bills, payments and refunds
Gas and electric tariffs
Switching energy providers
If you need to call Scottish Power contact number to discuss any of the above you can contact them on 0843 509 2524.
Call Centre Hours of Operation
You can call the Scottish Power support number Monday through Friday 8am to 10pm and Saturday from 8:30am to 6pm. The best, fastest, most reliable way to actually get through to this company is to call them using the 0843 number we provide you here at diverse-energy.com. This number 0843 509 2524 will have you speaking to someone at the company in minutes not hours or days.
What if I Want to Write Them Instead of Calling Them?
If you prefer to send a formal letter to Scottish Power rather than making a quick call then that is an option for you. A lot of customers are under the impression they can get a quicker response if they contact Scottish Power in writing however the company have been cited by Ofgem for being perhaps worse at responding to written complaints than they are at answering their standard contact number. Still, if you want to give it a try you can send them an email or use one of their contact forms. Or you can write them a handwritten note and send it to:
Cathcart Business Park
You can also contact Scottish Power via Facebook or Twitter, response times may be upto 24 hours.
What if I Have a Complaint?
It can be doubly frustrating if you are calling a company to complain about an error they’ve made and then you’re left to hold the line for hours. If you’d rather get through to Scottish Power customer service make sure you call them using our Scottish Power contact number on 0843 509 2524. You’ll get to air your Scottish Power complaints and get back to your busy life in short order
Why Does Diverse-energy.com Give Away This Contact Number?
We’re customers just like you. And just like you we’ve spent too much of our time holding the line waiting for a human to listen to our complaint or field our questions. We decided there must be a better way and after a lot of research we came up with the number we provide you here. Is this all we do? No. We also provide expert information on alternative energy sources, providers and options. But as far as this contact number goes our motivation is to give you a better way to get in touch with companies that play an important role in your daily life. Please note we are no way associated with Scottish Power in any way, we simply provide a directory and information service.
My Power Went Out. Can I Use This Number to Report the Outage?
This company not only generates electricity, they also distribute it on lines that, in many areas, are under their control. As such when the power goes out you’ll want to call ScottishPower technical support whether the issue is local or more widespread. Calling them using 0843 509 2524 will ensure they find out about the outage quickly so that you can get your power restored in a timely fashion.
I’m Having Technical Issues with the Meter
If you believe your meter is malfunctioning or you need to contact ScottishPower technical support for any other reason 0843 509 2524 is your best, most reliable connection. While we can’t guarantee the quality of their technician’s work we can insure you get through to them without delay so that the process of finding a solution can be set in motion.
Calls to this number are 7p per minute plus your phone providers access charge. Diverse-Energy are in no way associated with Sainsbury’s Energy, we simply aim to provide a Sainsbury’s Energy contact number which will get you through to the right team.
Sainsbury’s Energy Contact Number – 0333 202 9816
Sainsbury’s Energy is the result of a partnership between upscale supermarket chain Sainsbury’s and energy giant British Gas. This new partnership provides gas, electric and boiler services to customers across the UK and touts itself as being a knowledge base that consumers can use to teach themselves the basics of sustainable energy use.
Sainsbury’s are well known for their gold standard customer service and they aim to combine this with energy expertise to provide a new approach to supporting customer’s energy needs. They aim to promote greener energy and help reduce carbon emissions across the UK.
More About Sainsbury’s Energy
Sainsbury’s Energy claims to provide a new approach to consumers’ relationship to energy, somewhat along the lines of rival Marks and Spencer Energy. Both companies put their high-end reputation on the line to distribute energy products. In order to stave off criticisms that the energy business is perhaps unbecoming of them they attempt to position themselves as a better, more responsible brand of energy distributor. Is it true? Only their customers can really tell and thousands of them try to contact Sainsbury’s Energy daily with questions.
One new approach Sainsbury’s have taken is to have in store Retail Energy Experts who will offer face to face advice. This new ‘in store’ service will allow customers to discuss new tariffs and ways to save money on their energy bills, customer will also be able to receive nectar points on a range of products and services available.
With a choice of contact numbers via a consumers website it can often become knowing which one to call, here at Diverse-Energy we have Sainsbury’s Energy contact number 0843 509 2520 which will get you through to the Sainsbury’s Energy customer service team.
You can call the Sainsbury’s Energy telephone number Monday to Friday 8am – 8pm and Saturday 8am – 6pm, these are extended hours compared to competitor energy companies.
Reasons to Contact Sainsbury’s
There are many reasons as to why you may need to contact the Sainsbury’s Energy support number, some common ones are to discuss the below:
Account and billing queries
Submit meter readings
Alternative Sainsbury’s Energy Phone Number
Sainsbury's Energy Number
0843 509 2520 or 0800 316 0316
Monday to Friday 8am - 8pm
Saturday 8am - 6pm
0843 509 2520 or 0800 107 1879
Monday to Friday 8am - 8pm
Saturday 8am - 6pm
0800 111 999
24 hours, 7 days
24 hours, 7 days
Sainsbury’s Energy Reviews
Sainsbury’s Energy are that committed to customer service and feedback that they have integrated a review section within their website. They currently score an overall 73% for value, customer service, ability to submit meter readings, you can read some of the reviews here.
You can also read reviews on Trust Pilot and Which.com.
Sainsbury’s Energy Call Centre Hours
Sainsbury’s Energy customer service department is open Monday through Friday 8am to 8pm, Saturday 8am to 6pm and you can reach them on 0843 509 2520. Peak times are around 9 – 10am weekdays and 4 – 6:30pm so call outside of these hours for a shorter call time.
Calling Sainsbury’s to Register a Complaint
If you’re like most people you won’t want to waste time making a complaint just to tell a company you’re unhappy with their products or services. There are various ways you can make a complaint and get in touch, the fastest way is to Sainsbury’s Energy complaints number 0800 316 0316.
You can also contact Sainsbury’s energy via a contact form located on their Help & Support section of their website, or message them through Facebook or Twitter. Please be aware that response times through social media may be over 24 hours.
Can I Talk with Sainsbury’s Energy Technical Support Using This Number?
Certainly. When you call 0843 509 2520 you’ll be put through to Sainsbury’s customer service department and from there to whomever you need to speak with regardless of department.
How do I check what tariff I’m on?
There are a couple of ways in which you can check what tariff you are on, you can look at your paper bill and the tariff will display on the right under your customer reference number. If you have an online account you can log in and follow the below instructions:
Go to your account
Select either Gas or Electricity
You will be able to view your tariff under your current balance
If you think you are on the incorrect Sainsbury’s energy tariff and need to speak with someone you can call 0843 509 2520 or try 0800 077 3833.
How do I read my meter and submit meter readings online?
Firstly you need to locate your gas and electricity meters, the gas meter can be outside or inside your home and the electric one is usually inside your home near your electric switch box. Once you have located the meters you will need to know how to read your meter as each meter is read slightly different.
Different types of gas meter include:
Digital metric meter
Different types of electric meter include:
Single rate meter
Two rate meter
What Type of Affiliation Does Diverse Energy Have with Sainsbury’s Energy?
None. We supply you with contact numbers as part of our company mission to help spread the word about alternative energy and the companies that provide it. We also provide expert information regarding ways to make alternative energy work in your home or business. We having nothing to do with any of the companies we provide contact numbers for.
Can I Write to Sainsbury’s Energy?
Of course. If you prefer a more personal form of interaction with the companies you do business with you can write down your question or complaint and send it off to Sainsbury’s at:
PO BOX 227
If you don’t want to go to those lengths of physically posting a letter you can write to Sainsbury’s using any of the contact forms on their website or send them an email. Either method will likely find you waiting a week or more for a reply.
If you can smell gas and think you have a leak, call the free National Gas Helpline on 0800 111 999.