0843 509 2511

Calls to this number are 7p per minute plus your phone providers access charge. Diverse-Energy are an energy directory service that provide a call forwarding service, we are in no way associated with Utilita. If you need to get in touch with the Utilita customer service team you can call the Utilita contact number on 0843 509 2511.

Who are Utilita?

Utilita is one of the more popular suppliers of prepayment energy in the UK and has been for more than 10 years. Utilita see their mission as tackling the problem of fuel poverty through the installation of ‘pay as you go’ smart meters. The company was established in 2003 and has worked hard to make a difference in the lives of low-income people by providing the aforementioned smart meters free of charge.

Due to the popularity of their free smart meter program  more and more people are switching to Utilita, if you need to contact Utilita to discuss your gas and electric requirements you can do so by calling the Utilita Contact Number on 0843 509 2511.

Call the Utilita Energy Contact Number on 0843 509 2511

Utilita Gas and Electric Tariffs

Utilita allow you to opt in to a pay-as-you-go plan for the same price as a regular monthly energy tariff. Their services are extremely popular with households nationwide who find it more financially convenient to top up on an as-needed basis. Utilira Energy UK have two main pre-payment tariffs, Smart Energy and Standard.

If you would like to find out more information about Utilita before deciding to switch you can view Utilita company reviews on Money Supermarket. They scored an average of 6/10 for customer service, with mixed reviews ranging from excellent to poor.

Utilita Contact Number and Call Centre Opening Hours – 03303 337 442

When it comes to opinions about Utilita there doesn’t seem to be much of a middle road like there is with most other companies. People either love them or hate them. Because of the existence of such extreme opinions there are many people trying to get through to the Utilita complaints line and Utilita support number during peaks times.

If you need to contact Utilita you can do so by calling 0843 509 2511, call centre opening hours are from Monday – Friday 8am to 8pm and 9am to 5pm Saturday & Sunday.

Alternative methods of contacting Utilita Energy UK include via social media on Facebook and Twitter or if you prefer to write you can send any correspondence to the below address:

Hutwood Court

Bournemouth Rd

Chandler’s Ford


SO53 3QB

Other useful Utilita Telephone Numbers

DepartmentContact Number
Customer Service 0330 3337 442
Utilita Emergencies 0345 2068 999
Switch to Utilita 0345 206 8777
Accounts & Billing 0843 509 2511
Moving Home 0345 206 8777
Pre-Payment Line 0345 206 8333

Reasons to call the Utilita Phone Number – 03303 337 442

  • Accounts, billing and payments
  • Infomation regarding Pay As You Go Tariffs
  • Pre-payment tariffs
  • Utilita Smart Meters
  • Queries relating to top up’s online, by SMS and phone


When Can I Contact Utilita?

Utilita customer services is open Monday to Friday 8am to 8pm and Saturday from 8am to 5pm. When you contact Utilita using 0843 509 2511 you’ll get straight through to a customer service adviser, bypassing the long queues on the company’s standard contact number.

Can I Use 0843 509 2511 for All Types of Customer Service Questions?

You can. Use our number to get in touch with Utilita to ask about anything related to their company and its operations including:

  • Electric and gas prepayments
  • Other Utilita products and services
  • The installation of smart meters
  • Account and billing issues and errors

To their credit Utilita has maintained call centre operations here in the UK so when you get through to the customer service team they will be able to deal with your call efficiently.

Can I Use This Number to Log Utilita Complaints?

Of course. Should you wish to log a complaint with Utilita you can easily do so using the 0843 number we provide you here. Your call will be connected directly through the Utilita where you will be able to choose the correct department from their phone menu.

Can I Use this Number for Questions About the Smart Meter?

Yes. Use the number we provide you here to ask your smart meter questions. If need be the person who takes your call will put you through to Utilita technical support.

Is Diverse Energy a Division of Utilita?

No. Diverse-energy.com exists to provide UK consumers useful information regarding alternative forms of energy and how to make use of them in their home and business. As part of our services we also offer this Utilita contact number that allows you to get through to Utilita faster than you otherwise would. Our company is not affiliated in any way with Utilita or any other energy company.

The next time you need to contact Utilita get directly through to a customer service agent you can call 0843 509 2511. If you need to contact other energy companies be sure to browse diverse-energy.com and pick up as many contact numbers as you need.