0843 509 2506

Calls to this number will cost 7p per minute plus your phone providers access charge. Diverse-Energy are an energy directory company who provide a call forwarding service that will connect you directly to the energy provider you are trying to reach, we are not affiliated with OVO energy. 

Ovo Energy Phone Number – 0800 599 9440

If you need to speak with a customer service adviser regarding your account you can call the Ovo energy contact number on 0843 509 2506. Lines are open Monday to Thursday 08:00am to 20:00pm, Friday 08:00am to 18:00pm and Saturdays 09:00 to 17:00pm.

If you prefer to write you can send any documentation to the below postal address:

1 Rivergate

Temple Quay



Call the Ovo Telephone Number on 0843 509 2506

Alternative Ovo Energy Contact Number

DepartmentOvo telephone NumberOpening Times
General Enquiries 0843 506 2506 Monday to Thursday 08:00 - 20:00 Fri 08:00 - 18:00 Sat 09:00 - 17:00
Ovo Pay Monthly 0800 5999 440 or 01179 303 100 Monday to Thursday 08:00 - 20:00 Fri 08:00 - 18:00 Sat 09:00 - 17:00
Ovo Pre Payment 0800 358 3523 or 01173 701 041 Monday to Thursday 08:00 - 20:00 Fri 08:00 - 18:00 Sat 09:00 - 17:00
Switch to Ovo Energy 08004 086 610 or 0843 506 2506 Monday to Thursday 08:00 - 20:00 Fri 08:00 - 18:00 Sat 09:00 - 17:00

Contact Ovo Energy on Social Media

If you prefer to write you can email [email protected] or [email protected] if you are a pay as you go customer

Luckily for Ovo Energy customers they have a great presence online, you can get in touch with the customer service team on Facebook , Twitter or Google Plus.

For information on any jobs available at Ovo Energy you can also visit their LinkedIn Page.

You can also keep upto date with the latest offers and tariffs via their YouTube channel:


About Ovo Energy

Ovo Energy is the brainchild of Stephen Fitzpatrick, a Belfast native and entrepreneur who, after graduating with a Masters Degree in Finance from the University of Edinburgh moved to London where he worked in The City as a senior VP at JP Morgan. While at JP Morgan Fitzpatrick saved money to start what would become Ovo Energy.

Ovo is one of 15 smaller energy suppliers in the UK who compete with the ‘Big Six’ for market share. Ovo sources its energy products from a variety of suppliers and then resells them to its approximately 680,000 customers.

Ovo has been growing exponentially since its inception which is good for Ovo but not so good for customers who switched over from another supplier and now find themselves needing answers from Ovo Energy technical support.

If you’ve ever had a question or complaint and gone to their website in search of an Ovo telephone number you know it can be a confusing experience. You can bypass the online maze however by simply using the number we provide you here at Diverse-Energy. That number 0843 509 2506 will allow you to get directly through to the Ovo Energy Customer Service team and you will be able to select from a menu the department you require.

Every company needs something that sets it apart from the competition. With Ovo that something is their commitment to providing energy that is obtained largely from renewable sources like wind, hydro, solar and even power gleaned from ocean waves. Their two main tariffs offer varying percentages of renewable energy in the mix which are typically several times higher than you’d get from anyone else.

Ovo Energy Reviews

The focus on environmentally responsible energy has made them a hit with consumers and they’re now among the biggest of the 15 major alternative energy suppliers in the UK and shows little sign of slowing down.

The company pride themselves on providing good customer service and keeping things clear, simple and affordable. If you need to speak with customer service or log an Ovo energy complaint you can call 0843 509 2506 and speak to an agent in their Bristol based call centre.

Ovo Energy have won two awards from uSwitch which is an incredible achievement when competing against the ‘big six’. Winning Best Energy Supplier of the Year 2017 and uSwitch Value for Money 2017 there’s no stopping this company.

Looking at the Ovo energy reviews on TrustPilot its clear why Ovo Energy have been nominated for various UK energy supplier awards, scoring an impressive 8.9 out of 10 the majority of reviews show an average of 5 stars.

Reasons to Contact Ovo Energy Customer Service

The quickest and fastest way to speak to an adviser regarding your account is to call the Ovo Energy customer service number on 0843 509 2506.

Some of the featured questions that can be found under OVO Answers on www.ovoenergy.com relate to the below:

  • How do I pay online
  • Why is my direct debit higher than expected?
  • How do you review my direct debit?
  • What is a Feed-in Tariff?
  • What should I do in an emergency?
  • What are MPAN and MPRN numbers on my meter?
  • Why have you opened my account with estimated readings?
  • How do I submit a meter reading?
  • How can I save money on my energy bills?


Contacting the Ovo Energy Call Centre

Ovo Energy customer services are open Monday thru Thursday 8am to 8pm, Friday from 8am to 6pm and Saturday 9am to 5pm. Beware though; they receive an enormous number of calls every day due to the speed of their ongoing expansion. So if you’re interested in saving time and money make sure you get in touch with Ovo Energy customer services by dialing 0843 509 2506.

Is There More Than One Way to Contact Ovo Energy?

Ovo, like most large companies, are big fans of contact forms. So you can write to them using one of the several contact forms on their website or you can send them an email. But keep in mind it typically takes a few days to get a reply this way. The Ovo Energy address is:

OVO Energy

1 Rivergate

Temple Quay



Don’t however, expect to hear anything back for at least 1-2 weeks. Of course if you’d like to talk to someone right now and get an answer right now use the number displayed above. It will get you directly through to the Ovo Energy support team.

What are Ovo Energy’s Primary Services?

Ovo Energy is the fastest growing energy supplier in the UK. Starting from virtually nothing and using money their owner saved while working in the city of Bristol. Ovo have embedded themselves UK energy landscape and made a name for itself with its innovative environmentally responsible product offerings.

The electricity Ovo offers its customers is derived from multiple sources. Ovo works with wind farm owners across the country as well as hydroelectric plants, solar arrays and plants that generate electricity through the burning of landfill gases.

Ovo Energy also provide natural gas to their customers which it sources primarily from the national grid. Most of this natural gas originates from North Sea platforms while some comes from gas fields in Norway and on the Continent. A majority of the gas Ovo purchase and resell is in the form of liquefied natural gas (LNG).

Is Your Company Affiliated With Ovo Energy Customer Service?

Diverse Energy are an independent company begun with the sole purpose of getting you in touch with the companies that matter quicker and more affordably than ever before.

We are in no way associated with any of the energy providers we write about throughout this website, we simply research and provide information that is found in the public domain. It can sometimes be hard to find a contact number through an energy suppliers website so we do all the hard work for you.

What if I Want to Make an Ovo Energy Complaint?

If you have a problem with any of Ovo Energy’s many products ours is the number to call to log your complaint. If the Ovo Energy complaints adviser who answers the phone is unable to assist, they’ll put you straight through to the right department. No waiting in long queues on the Ovo Energy complaints number.

Can I Use This Number to Report a Power Outage?

Certainly. Ovo always want to know when their customers are inconvenienced for any reason. Keep in mind though that Ovo does not own the power lines or pipes that you receive your energy through so after you report the outage to Ovo you’ll also want to call local authorities and alert them to the situation.

Can I Use This Number to enquire About Ovo Energy Technical Support?

Yes. If you’re having a technical problem with the delivery or use of an energy product from Ovo Energy you should call them on 0843 509 2506 immediately and report the problem. If they can’t solve the problem over the phone they’ll send someone out straight away to have a look.