Calls to this number cost 7p per minute plus your phone companies access charge. Diverse-Energy provide a call forwarding service which will connect you directly through to ExtraEnergy UK. You can call the Extra Energy contact number 0843 509 2522 if you need to speak to a customer service adviser regarding your account. We are no way associated with any of the companies listed on this website, all information can be found freely in the public domain.
Who are Extra Energy?
Extra Energy UK is part of the Extra Group, a privately held conglomerate based in Germany that counts mobile phones, travel and insurance amongst its businesses. They entered the UK energy market a little more than two years ago adding its UK operation to those it runs in other European countries. Extra Energy’s marketing claims to offer a fresh approach and lower prices which puts the consumer first.
The company offer fixed rate energy tariffs to both home and business customers and have UK based contact centres. Extra Energy’s fuel mix currently consists of Coal (19%), Nuclear (13%), Gas (33%), Renewable (28%) and other (7%).
If you are considering switching to Xtra Energy there are various websites where you can read reviews beforehand. There are currently 8 customer reviews listed on Money Supermarket which rate Extra Energy reviews at 3 out of 10. Unfortunately the reviews don’t get much better on TrustPilot with ExtraEnergy customer service being rated as bad scoring 0.4 out of 10.
If you need to discuss your account you can call the Extra Energy contact number on 0843 509 2522.
Extra Energy Contact Number – 0800 953 4774
If you need to contact the Extra Energy customer service team to discuss your account you can call the Extra Energy contact number on 0843 509 2522 to speak to an adviser. Lines are open to take calls Monday to Friday 8am to 8pm and Saturdays 9am to 5pm, unfortunately they are closed Sundays and Bank Holidays.
If you have an emergency regarding your prepayment meter outside of those hours you can call the Extra Energy Prepayment number on 0800 368 2970 or 0333 300 0270. Alternative useful contact numbers:
For general enquiries you can call 0800 953 4774 or 0843 509 2522
To get a quote for home energy you can call 0800 953 4774 or 0843 509 2522
To get a quote for business energy you can call 0845 140 0251
To report a gas leak you can call the National Gas Helpline on 0800 111 999
Reasons to Contact Extra Energy
Unfortunately the only way to get in touch is to call them, they don’t currently have a method of contact via social media and don’t display a postal address on their website. General questions from customers include:
- What are your opening hours?
- Can I manage my ExtraEnergy account online?
- How do I switch to Extra Energy?
- How long will it take to switch?
- How do I submit a meter reading?
- What is a prepayment meter?
- I’m moving home, what should I do?
What is the fastest way to get in touch with Extra Energy?
The quickest and most efficient way to get in contact with Extra Energy is to call the Extra Energy UK number on 0843 509 2522, they don’t currently offer any other methods of contact. You can visit their FAQ’s section on their website to try and any questions you may have www.extraenergy.com
Will the number Diverse-Energy provides get me through to ExtraEnergy?
Yes this number will get you directly through to the Extra Energy Customer Service team, we provide a call forwarding service to save you having to spend time searching for an official number on the internet. If they can’t deal with your specific query they’ll put you through to someone who can.
Why is diverse-energy.com helping Extra Energy in This Way?
We enjoy helping customers like you get in touch with the companies that play an important role in your daily life. It’s part of our company mission to inform UK consumers about the benefits as well as the suppliers of alternative energy products. Our goal is not to help Extra Energy do their job but to help you get the information you need much quicker than having to search the internet for the official number.
How much does it cost to call Diverse Energy’s contact number for Extra Energy?
By calling the Extra Energy Contact Number on 0843 509 2522 it will cost you 7p per minute plus your phone providers access charge. We are in no way associated with Extra Energy we just provide a call forwarding service.